Our mission and values

Our corporate mission and values reflect the aims of our business: to put the patient at the heart of everything we do, and so to become the partner of choice both for our customers and manufacturer partners.

Our purpose

We help people across the UK to lead healthier and happier lives.

Our vision

Be the partner of choice for the delivery of health and wellbeing services across the UK

Our values


  • Respect, integrity and candor guide our actions to do the right thing.


  • Our people and customers inspire us to act with commitment and passion.


  • We cultivate an open and entrepreneurial mind-set in all that we do.


  • We work collaboratively with each other and our partners to win together.


  • We work with rigor, simplicity and agility to deliver exceptional results.