Actions to take now
- The guidance paper titled: ‘The way forward for FMD in community pharmacy'.
- Any guidance and articles provided by your pharmacy trade association and PMR supplier.
- All other useful resources featured in the blue box.
SIGN UP for updates and newsletters from trade associations and national authorities.
CONTACT your pharmacy software system supplier (PMR supplier):
- Will they be producing an FMD-compliant system? If so, when will it become available?
- Will new hardware become available, such as scanners? If so, will they be providing it?
LOOK at your pharmacy:
- When, where and how will you carry out anti-tamper checks and verification or decommissioning scans?
- Where will your new equipment go? Do your facilities need upgrading (power outlets, Wi-Fi)?
- How will this fit into your existing workflow? What standard operating procedures will need to be updated?
TALK to your team members and tell them about the changes:
- When will the changes happen? What will they need to do?
- What training will they need and when will it be provided?
- Will you offer the training yourself? Or will you look for support from pharmacy associations or your wholesaler?
- What do you need to tell your patients and customers?
Actions to take later
INSTALL new or upgraded pharmacy software and any new hardware.
Ensure you have a plan for testing it and make sure spare equipment is easily available.
ENSURE your pharmacy gets connected to the National Medicines Verification System and completes any necessary security validation and connection testing before the deadline.
UPDATE your pharmacy's standard operating procedures and ways of working, including any processes for dealing with incidents, alerts and packs that cannot be scanned.
TRAIN your team members on the new procedures and systems, as well as the processes for handling incidents and alerts.
TALK to your patients and customers. Let them know about the European Falsified Medicines Directive and explain why it helps to keep them safe.