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Alphega Pharmacy Members Get Strategic to Continue Success

Alphega Pharmacy Members Get Strategic to Continue Success

"Stop, start, continue" were the three action points from the Alphega Pharmacy "Benchmarking for Success" workshop, held to help all Alphega Pharmacy members mitigate the risks from the pharmacy funding cuts, and ensure a sustainable future for community pharmacy.
 
The Alphega Pharmacy members identified action plans, known as - "Stop, start, continue" - to help their own business, and the wider community pharmacy sector, make the most of their available resources to minimise the impacts of the pharmacy funding cuts.
 
A key output of the discussions at the workshop discussion was that pharmacists should ensure their teams are both competent and confident in their roles, so that the pharmacist can concentrate on their own key responsibilities, adding value to community healthcare. The members believe pharmacists should stop looking backwards at the changes within community pharmacy, and focus on the challenges and opportunities ahead.
 
Pharmacists attending advised their colleagues to implement standardised administrative procedures and fees, engage with professional services, and most importantly, stop the delay in responding to the situation at hand.
Instead, members want to see pharmacists make a significant effort to start developing new income streams for their business, start delivering professional services, and value them in the same way they do products in the pharmacy.
 
The members also discussed the need to review all processes and procedures currently being undertaken, and their validity, as well as the costs associated with these tasks. Pharmacists should try to invest in processes and procedures that bring a good return on investment and deliver excellent patient care.
 
The members also identified the need to continue the great work they do, and to build their patient database, capturing all patient information where possible. They also expressed a strong commitment to continued investment in their pharmacy team, to help them deliver better patient care within the community.
 
Samina Khan, owner of Pateley Bridge Pharmacy in Harrogate, who attended the Benchmarking for Success workshop said:
"Meetings like this are essential to independent community pharmacies. It gives us an opportunity, in these difficult times, to discuss issues with like-minded colleagues and find ways of addressing, overcoming and taking positive affirmative action that will help us, and our local community."
 
Pharmacists interested in becoming an Alphega Pharmacy member, or who would like to discuss how Alphega Pharmacy can help grow their business, should contact Member Support on 0203 044 8969.
Alphega Pharmacy Members Get Strategic for Success