Customer portal

The Alliance Healthcare Customer Portal is our web-based reporting website which provides access to management reports and spend dashboards.

  • Convenient — 24/7 access to management reports and spend dashboard
  • VAT Summary - view summary information on the 1st day of each month (mid-afternoon)
  • Spend report - various ways to view your spend information over the past two financial years
  • Credit Limit - view your credit limit, current balance and available spend
  • LSS and OIE - see the status of your surcharges
  • Secure - we use industry standard encryption

Login to your account

Register to use your Customer Portal and Your Docs

  1. Download the registration form
  2. Enter your details, including: account number(s), email adresses and signature.Then send it back preferably
    - by email to customer.it@alliance-healthcare.co.uk 
    - by post to Customer IT, Alliance Healthcare, 43 Cox Lane, Chessington, Surrey, KT9 1SN
    -
    by fax at 02089741707 
  3. We will send you an email containing login details.

Help

My login doesn't have permission to view credit limit information

Summary

Credit limit information can only be viewed by users who been provided with permission to access it. Access is typically only provided to those who are responsible for managing financial activities for an account.

Resolution

  • If you should have access to credit limit information, this should be approved by the person who is responsible for financial activities for the account.
  • If you think you should have access because you are responsible for credit limits, contact Customer IT

Requirements

  • Broadband internet access is recommended
  • An internet browser (Microsoft Internet Explorer, Google Chrome, Mozilla Firefox)
  • Adobe PDF Reader

Need help?

Call Customer IT on 0800 032 2454 or
Email customer.it@alliance-healthcare.co.uk.