Getting through to the right team means we can help our customers the first time, every time. Contact details for all the support services within Alliance Healthcare are provided below.
In the event of an out of hours emergency, including to report an adverse event, please call 0330 100 0448 to hear a recording of our emergency contact details
Telephone: 0330 100 0448
Fax: Retail Customers 01773 819321 or Hospital Customers 01773 813196
For standard orders, enquiries and general support.
Prescription Validation Service (previously ‘EO Hotline’)
Telephone: 0330 102 8412
Fax: 0330 332 8126
For enquiries related a prescription you have sent us.
Surgical advice line
Telephone: 0845 7023 356
Fax: 0800 316 7116
Please note that in the event that the advice line is not available to take calls or respond to messages, we cannot take responsibility for customers failing to seek further advice from elsewhere.