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Cookies

Expert thinking that brings you closer to your patients

Expert thinking that brings you closer to your patients

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website.  They are sent back to the originating website each time you visit the site. Cookies can't harm your computer.

What do cookies typically do?

Cookies can be used for lots of reasons.  On Alliance Healthcare websites we use them to remember your preferences, but we also use them to monitor how visitors use our site so that we can improve them in the future.

Types of cookies

We've used the same categorisation of cookies that has been defined by the International Chamber of Commerce (UK).  We've done this to ensure that users become familiar with the typical uses of the various types of cookies.

Cookies used by Alliance Healthcare

  • Strictly necessary cookies - these cookies are essential in order to enable you to move around websites and use their features, such as accessing secure areas. The website wouldn't work for you without them
  • Performance cookies - these cookies collect information about how visitors use a website, for instance, which pages visitors go to most often. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use this information to improve how our website works.
  • Functionality cookies  - these cookies allow the website to remember choices you make. We use them to remember your username and accessibility settings. The information these cookies collect cannot track your browsing activity on other websites

Cookies not used by Alliance Healthcare

  • Targeting/advertising cookies - These cookies are used to deliver adverts more relevant to you and your interests

Third party cookies on Alliance healthcare websites

If you use our careers section (http://careers.alliance-healthcare.co.uk), you may notice that some cookies are not related to Alliance Healthcare. We have partnered with RecruitActive who provide us with an online recruitment service. More details about the types of cookies used on our careers website are provided below.

Alliance Healthcare websites and cookies

Public facing websites

Our public facing websites allow existing or prospective customers, employees or other members of the public to find out more about our company and the services we provide.

Alliance Healthcare corporate website (http://www.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
CSS_CONTRASTFunctionality cookieThis is a site personalisation cookie which is used to remember whether a high or normal contrast colour palette should be used. It is only set when the high contrast version of our site is selected from our accessibility page. This cookie is deleted after a year.
CSS_THEMEFunctionality cookieThis is a site personalisation cookie which is used to remember whether the website should be displayed without any graphics. It is only set when the text only version of our site is selected from our accessibility page. This cookie is deleted after a year.
CSS_TEXTSIZEFunctionality cookieThis is a site personalisation cookie which is used to remember the preferred size of text to use on the site. It is only set when the text only version of our site is selected from our accessibility page. This cookie is deleted after a year.
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Performance cookieThese cookies are set by Google Analytics, and they help analyse visitor information such as browser usage and new visitor numbers. This helps us to improve our website. The data stored by these cookies can be seen only by the relevant teams at Alliance Healthcare. If you want to opt-out of Google Analytics, please refer to the section on Google Analytics below
COOKIE_SUPPORTStrictly necessary cookieThis cookie is set by our content management system. It is used to check whether the browser supports the use of cookies which then determines whether other information from our content management system can be set in other cookies. It does not contain any personal information.
LOGINStrictly necessary cookieThis is cookie is set by our content management system. It helps keep track of users who log in to access secure content. It does not contain any personal information
SCREEN_NAMEStrictly necessary cookieThis cookie is set by our content management system. We do not use this cookie at the moment. It does not contain any personal information.
JSESSION_IDStrictly necessary cookieThis cookie is set by our content mangement system and is deleted when you close your browser. It is a randomly generated ID. It does not contain any personal information
GUEST_LANGUAGE_IDStrictly necessary cookieThis cookie is set by our content management system. It stores the language to be used for content. It does not contain any personal information

Alliance Healthcare careers (http://careers.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
ASP.NET_SessionIDStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window. Two of these cookies are set on when visiting the Alliance Healthcare careers website, one from http://careers.alliance-healthcare.co.uk, and another from http://alliance.recruitactive.co.uk
RegistrationIDStrictly necessary cookieThis cookie provides extra security on the careers website. We use an encrypted connection between your machine and our site through which this cookie is sent. This cookie is deleted when you close your browser window.
ASPSESSIONIDCCTSQSSRStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
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Performance cookieThese cookies are set by Google Analytics, and they help analyse visitor information such as browser usage and new visitor numbers. This helps us to improve our website. The data stored by these cookies can be seen only by the relevant teams at Alliance Healthcare. If you want to opt-out of Google Analytics, please refer to the section on Google Analytics below

B2B websites

These websites are normally only made available to our customers. You'll need a username and password to login and access the features.

your documents (https://yourdocuments.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
ASP.NET_SessionIDStrictly necessary cookieThis cookie provides extra security on the your documents site. We use an encrypted connection between your machine and our site through which this cookie is sent. This cookie is deleted when you close your browser window.
iDELUserNameFunctionality cookieThis cookie is used to remember your email address on the log in page. We only store your email address if the 'remember my email address' option is selected on the log in page. The cookie will stay on your machine indefinitely.
cookiePdfIdentifiersStrictly necessary cookieThis cookie is essential for the site. It is used to remember what document you selected prior to it being shown on your screen. This cookie does not store any personally identifiable information. The information stored in the cookie changes every time you view a document. This cookie will be deleted 24 hours after your last use of the site.
fileDownloadTokenStrictly necessary cookieThis cookie is essential for the site. It is used to remember what document you are viewing, so that the correct document can be downloaded to your computer when you click "download current PDF". This cookie does not store any personally identifiable information. The information stored in the cookie changes every time you view a document. This cookie will be deleted 24 hours after your last use of the site.

Customer Portal (https://portal.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
PHPSESSIDStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
JSESSIONIDStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
CASTGCStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page. This cookie is deleted when you close your browser window.

Alliance Healthcare Direct (http://direct.alliance-healthcare.co.uk)

We are working to remove all but one of the strictly necessary cookies as they are no longer required.
Cookie nameCookie typePurpose
ASPSESSIONIDASBSASQAStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
GoogleAnalyticsConsentStrictly necessary cookieThis cookie is used to remember whether you want to allow Google Analytics to be used.
ahStrictly necessary cookieThis cookies stores preferences related to your login to the site.  It is required for the site to work.  It is deleted 24 hours after your last use of the site.Previously, we used 17 cookies to manage this information, but we recently reduced this to a single one.
__utmz __utma __utmb __utmcPerformance cookieThese cookies are set by Google Analytics, and they help analyse visitor information such as browser usage and new visitor numbers. This helps us to improve our website. The data stored by these cookies can be seen only by the relevant teams at Alliance Healthcare. If you want to opt-out of Google Analytics, please refer to the section on Google Analytics belowThey will only set on your device if you have opted in to allow Google Analytics

Manufacturer Ordering (MSF) (http://supplier.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
sessionIDStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
loginNameStrictly necessary cookieThis cookie is used to track the logged in user as part of the ordering process. The cookie is deleted when you close your browser or log out.

Alliance Healthcare Portal (https://myahportal.co.uk)

Cookie nameCookie typePurpose
WBA-CUST-SESSStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
wba-cust-pStrictly necessary cookie (if associated to multiple pharmacies)This cookie keeps track of which pharmacy is currently selected if your user account is associated to multiple pharmacies. It prevents you from having to re-select which pharmacy you require as you move from page to page. This cookie is deleted when you close your browser window.
wba-cust-tStrictly necessary cookieThis cookie is required to allow the login mechanism to function correctly across all the systems that you have access to. This cookie is deleted when you close your browser window.
wba-cust-logoutStrictly necessary cookieThis cookie is required for the logout mechanism to function correctly. This cookie is deleted following logout or when you close your browser window.
wba-cust-originOptional cookieThis cookie remembers which service you requested before being asked to login. It allows the service to redirect you back to the service you originally requested following a successful login.
cookieconsent_statusOptional cookieThis cookie remembers your acceptance of our use of cookies. This is to prevent you having to confirm acceptance every time you visit the site. This cookie is deleted after 1 year.
IDEImportant cookieThis is a 3rd party cookie set by Google Ad Manager, which is used by Alliance Healthcare to deliver non-personalised messaging within the B2B Portal. This cookie is required to allow us to control how often an message is shown to a browser, how long it is shown for and how often it will appear

Manufacturer Portal (http://mis.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
PHPSESSIDStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
PortalStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.
__utmz __utma __utmb __utmcPerformance cookieThese cookies are set by Google Analytics, and they help analyse visitor information such as browser usage and new visitor numbers. This helps us to improve our website. The data stored by these cookies can be seen only by the relevant teams at Alliance Healthcare. If you want to opt-out of Google Analytics, please refer to the section on Google Analytics below

Customer Portal (https://portal.alliance-healthcare.co.uk)

Cookie nameCookie typePurpose
PHPSESSIDStrictly necessary cookieThis cookie stores a unique identifier given to each computer which allows the website to keep track of your movement from page to page. It allows you to browse pages of the site quickly and easily without having to login on each page or re-enter the same information. This cookie is deleted when you close your browser window.

Managing cookies

Alliance Healthcare will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by any Alliance Healthcare website, or indeed any other website, you can do this through your browser settings. The website www.aboutcookies.org contains a comprehensive set of instructions on how to accept or reject cookies on a wide variety of browsers. Please be aware that restricting or blocking cookies may impact on the functionality of Alliance Healthcare websites.

How to opt-out of Google Analytics

We use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site. Find our more about how cookies are used on the Google Privacy site To opt out of being tracked by Google Analytics across all websites, including any website operate by Alliance Healthcare, download the Google Analytics Opt-out Browser Add-on from http://tools.google.com/dlpage/gaoptout.

Related policies and statements

Please take the time to familiarise yourself with our other policies: