Field Safety Notice
The product recall for the affected batch is due to the incorrect shipment of products intended for the Belgian market to the UK/Ireland markets. As a result part of the shipments for batch 520 of Artelac Rebalance contain products with German/French/Dutch labelling. The labelling and Instructions for Use should be understood by all users in their country official language. Therefore German/French/Dutch labelled products must not be distributed in UK or Ireland
MHRA drug alert link: N/A
Pip code | Product description | Supplier | Batch numbers |
3620549 | ARTELAC REBALANCE 10ML | BAUSCH & LOMB | LOT 520 |
If you have any questions, please contact Bausch + Lomb Customer Service.
Email: Pharma_CS@bausch.com
Phone: 0845 602 2350
Please return all affected stock to your original supplier for credit. Unfortunately we can only accept stock purchased from us (Alliance Healthcare Distribution Limited). Any other stock will be returned to your stores/Pharmacies.
If you have any questions, then please contact your local Service Centre Customer Services team.