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Service Disruption from Leeds Service Centre

Service Updates


Service Disruption from Leeds Service Centre


Unfortunately overnight, Leeds Service Centre experienced a local issue with their automation.  As a result, we have been unable to despatch some orders for delivery this morning.  For assurance, all fridge, bulk and controlled drugs have been despatched as normal and centrally stocked items are unaffected. Customers do not need to re-order. Orders are being received as normal and the issue has now been resolved. 


Orders transmitted before 9am this morning will be delivered this afternoon.  Orders transmitted up to this evening’s cut off will be delivered tomorrow morning.


Again to reiterate, controlled drugs, fridge and bulk items, along with centrally stocked items are not affected by this issue and will be delivered as normal. 


We are sorry for any inconvenience this causes. 


Customer Service will support with any emergency requirements.