ATTENTION: Please enable Javascript in your browser for full site functionality.
Skip to navigation Skip to main content Skip to footer

Service Update - 21st February 2022

Service Updates


Service Update - 21st February 2022


At lunchtime today (Monday 21 February) we encountered an issue which prevented us receiving transmitted orders between 12:26 and 15:24.  


Our teams, along with external support, worked at speed to resolve this. The root cause was identified and it was fully rectified by 15:24.


Any orders placed via AH Direct ( and by phone via Customer Service were unaffected.


Thank you for your understanding. Please check the order response on your system before re-ordering. 


Should you require any urgent items, please contact our Customer Service team for support.