Severe weather: significant service disruption across some of the network

Due to the severe weather across the UK, we are doing all that we can to safely continue our service. Safety remains our priority and we appreciate your understanding and cooperation during this challenging time. 

In some areas there may be some service disruption caused by road closures, access challenges and safety measures within the operation when loading and unloading deliveries. 

Impacted customers are being contacted and are advised not to -reorder. Anything that is not received this afternoon will be delivered in the next scheduled delivery where possible. 

Our emergency order service remains in place where required. 

Customers serviced by our Letchworth, Chessington and Croydon Service Centres may experience significant service disruption with PM deliveries today. Other impacted areas include Aberdeen, Dundee, Bristol and Cornwall. 

We apologise for the inconvenient this may cause and appreciate your understanding.