‘WBA senior leaders share COVID-19 lessons learned’ – Matt Addison, Alliance Healthcare’s Director of Operations UK, shares his experience during the pandemic

We are delighted to share a fantastic thought leadership story published in WBA’s digital magazine titled ‘WBA senior leaders share COVID-19 lessons learned’, and features our very own Director or Operations, Matt Addison.

Matt shares his experience during the pandemic and praises operations colleagues who worked collaboratively to run the service centres, cross dock network and transport organisation during this time. Matt says: “The COVID-19 pandemic has seen Alliance Healthcare face possibly the most challenging period of its history. Our operations colleagues have played such a critical part in supporting the NHS and patients across the UK. We are classified as essential workers by the UK government, and without our people, the country would not have made it this far.

My Alliance Healthcare operations colleagues have astounded me throughout the last year, and their stories of resilience, teamwork, and going the extra mile are many. I’ve always believed that working collaboratively and trusting in my leadership team has been key to our combined success, and the impact of the pandemic has only served to reinforce this belief. For a portion of 2020, I also faced a personal challenge and if I hadn’t been able to leave work behind and trust my team to lead our operation to success, then I don't believe I would have been able to successfully overcome the obstacles I faced.

During the pandemic, we’ve taken steps to restructure the operations leadership team, and that is in no small part due to the management changes and responsibilities that we had to employ during this period. I have great leaders in place to run the service center network, cross dock center and transport organization. This will continue beyond the pandemic and will become the new Alliance Healthcare way of working.”

You can see all the other stories featured in this article by following the link to the WBA digital magazine here: https://www.walgreensbootsalliance.com/news-media/our-stories/wba-senior-leaders-share-covid-19-lessons-learned