Fuel is a significant cost for our business, and we closely monitor changes in prices. In line with the wider market, we have a monthly fuel surcharge per delivery site. This helps us to continue providing the reliable service you expect from us.
The surcharge applies to customers who, in any given month:
• purchase products outside of our solus agreements, and
• spend less than £10,000 on non solus products per delivery site (irrespective of spend on solus products).
How monthly spend is calculated
Only items delivered within the calendar month will count towards that month’s total. Any items delivered after month‑end will be included in the following month’s calculation.
How the surcharge is set
We are committed to being open and transparent. The surcharge will be reviewed monthly and applied one month in arrears, using the approved weekly fuel price statistics published by the UK Government: https://www.gov.uk/government/statistics/weekly-road-fuel-prices.
The surcharge will be calculated in line with the criteria below and updated regularly:

Please liaise with your usual Alliance Healthcare representative for further advice as required.