Field safety notice-Stomahesive seal 48mm

This communication is to inform customers that Convatec is issuing a voluntary Field Correction Notice due to a
formatting discrepancy identified in the UDI barcode printed on the packaging of the products listed.

The barcode encoding on the secondary Market unit (sellable unit) places the Production Identifier (PI) before the
Device Identifier (DI), contrary to the expected UDI structure. This formatting may prevent the barcode from being
scanned correctly by some customer systems. The human-readable UDI text on the secondary Market unit (sellable
unit) remains accurate and complete. Note that the labelling on the products inside is also correct.

This is a caution in use only we are not accepting stock returns

further information

uk.customerservice@convatec.com