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Recalls and Alerts

Class 2 Recall

Class 2 Drug Alert (action within 48 hours) Zovirax Eye Ointment

GlaxoSmithKline UK is recalling the above batches of Zovirax Eye Ointment as a precaution because the batches of pharmaceutical ingredient used in their manufacture were found to contain metal particles which were outside the upper specification limit for particle size.

Please visit the: MHRA website for more details on this drug alert.

The affected products' details are as follows:

PIP CodeProduct DescriptionSupplierAffected Batch
0455329Zovirax Ophthalmic Ointment 4.50gGlaxosmithkline UK Ltd3L942
3M941

For medical information enquiries please contact GlaxoSmithKline Medical Information, tel: 0800 221 441 email: ukmedinfo@gsk.com

Recipients of this Drug Alert should bring it to the attention of relevant contacts.

 

Please return all affected stock to your original supplier for credit. Unfortunately we can only accept stock purchased from us (Alliance Healthcare Distribution Limited). Any other stock will be returned to your stores/Pharmacies.

If you have any questions, then please contact your local Service Centre Customer Services team.