Field Safety Notice
ConvaTec are voluntarily initiating a field action for the below-stated product because a complaint has been received for an open seam on the primary packaging and also showing the dressing partially stuck within the seal. This has therefore breached the sterile barrier and made the product unable to be used. Using a non-sterile device on a patient may potentially expose the patient to infectious agents
MHRA drug alert link: N/A
Pip code | Product description | Supplier | Batch numbers |
2926418 | AQUACEL AG DRSG S7508 20X30CM | CONVATEC LTD | 0A03126 9L04131 |
ALLIANCE DO NOT STOCK | AQUACEL AG+ EXTRA20X30CM | CONVATEC LTD | 0A01855 |
Please return all affected stock to your original supplier for credit. Unfortunately we can only accept stock purchased from us (Alliance Healthcare Distribution Limited). Any other stock will be returned to your stores/Pharmacies.
Please note that anything not returned to us, or notified to us, within 3 months of this notification, cannot be reimbursed by way of a credit.
If you have any questions, then please contact your local Service Centre Customer Services team.