CLASS 2 RECALL - DIOCTYL CAPSULES 100MG (100 PACK)

Reason: “UCB Pharma Ltd is recalling the above batch of product as a precautionary measure due to the presence of a foreign capsule being found in a sealed pack. The Marketing Authorisation Holder’s investigation concluded that this was the result of a product mix up during the manufacturing process.

MHRA drug alert date  18 January 2023

MHRA drug alert link:

https://www.gov.uk/drug-device-alerts/class-2-medicines-recall-ucb-pharma-ltd-dioctyl-100-mg-capsules-el-23-a-slash-02?utm_medium=email&utm_campaign=govuk-notifications-topic&utm_source=5f2c6167-607e-4cbf-b15b-d3345054e3dc&utm_content=immediately

Further Information

For more information, medical or supply enquiries, please contact UCB Pharma Ltd on (+44) 01753 777100 or 0800 279 3177 (freephone) or by email at UCBCares.UK@ucb.com.

Please return all affected stock to your original supplier for credit. Unfortunately, we can only accept stock purchased from us (Alliance Healthcare Distribution Limited). Any other stock will be returned to your stores/Pharmacies.

Please note that anything not returned to us, or notified to us, within 3 months of this notification, cannot be reimbursed by way of a credit.

Gary’s Our Man of the Month

In an age when most people want fame and fortune, Chessington Service Centre delivery driver, Gary Foreman, is a rare exception. Gary’s been serving his pharmacy customers since 1992 and that’s probably why he’s been recognised in the January edition of Training Matters magazine in a Staff in the Spotlight article.

“I’ve got customers who are pharmacists now that I met when they were seven or eight years old” reminisces Gary. “They’re the sons and daughters of the original owners who grew up and went to university and have come back and taken over!” 
Gary joined Alliance Healthcare in 1992. “I’ve been here nearly 31 years and I’ve done the same route for the last 26,” he says. “I started as a porter and then applied to be a van driver. Best job I’ve ever done!”

Over the last 30 years, new technology has made the job easier. A key innovation for Gary is the Smartpod which logs his route, the products for each drop and driver performance. “When I first started, they literally wrote everything on a bit of paper. This is so much easier.”

Gary enjoys the customer contact the most. “Customers make the job easy for me. I have a good chat with them, they have a good chat with me and I like being out and about driving. I wouldn’t swap it for anything,” he says. And we’re sure his customers wouldn’t swop him either. Well done Gary.

Read the full article:

Gary Foreman – Staff in the Spotlight

CLASS 4 CAUTION IN USE - BYLVAY 1200 MICROGRAMS HARD CAPSULES

Class 4 Drug Caution In Use - Bylvay 1200 Micrograms Hard Capsules

Albireo AB has informed the MHRA that there is a typographical error with the text on the side panel of the bottle label for a specific batch of Bylvay 1200 micrograms Hard Capsules.

MHRA drug alert date: 3^rd January 2023

MHRA drug alert link:

https://www.gov.uk/drug-device-alerts/class-4-medicines-defect-information-albireo-ab-bylvay-1200-micrograms-hard-capsules-el-23-a-slash-01?utm_medium=email&utm_campaign=govuk-notifications-topic&utm_source=c026b52c-0482-46b8-aeef-c360417c08cf&utm_content=immediately 

This is a caution in use only we are not accepting stock returns.

Further Information

For medical information and stock control queries please contact: medinfo@Albireopharma.com

Raj joins podcast to celebrate pharmacy counter staff

Recognising the best in Pharmacy is at the heart of Alliance Healthcare – that’s why our Alphega Pharmacy brand sponsors the Recognition of Excellence (RoE) Awards, by Training Matters Magazine, that champions pharmacy counter staff team members.

Monica West, and Millie Browning from the publications led a special podcast recently featuring our very own Recognition of Excellence judge Raj Nutan, Healthcare strategy and Services Director, Alliance Healthcare and Alphega Pharmacy. Raj is passionate about being a judge and shared the story of Nicole Tolkin, Pharmacy Manager.

Nicole was the Spotlight Award Winner in 2022 and really stood out to Raj when he was reading all the nominations. Raj says about being a judge that it’s fantastic to see and hear about all the excellent work that is going on in community pharmacies and would encourage pharmacy colleagues to get involved and nominate team members.

What are the RoE Awards?

Every year Training Matters holds the fabulous RoE Awards focused on the great work of community pharmacy teams in the UK. They are the only awards that take place to recognise the incredible work pharmacy teams do, from delivery drivers to counter assistants. Next year’s event will take place in June 2023, date tbc.
 
Listen to Raj and Nicole talking about their experience for yourself on the podcast:

Training Matters Podcast: RoE Special

Class 4 Medicines Defect Information: Galderma (U.K.) Limited, epiduo gel pump 0.1% 45g

Galderma (U.K.) Limited has informed the MHRA that the Patient Information Leaflet (PIL) packaged in some batches of Epiduo 0.1% / 2.5% gel contain outdated safety information regarding pregnancy.

MHRA drug alert link: https://www.gov.uk/drug-device-alerts/class-4-medicines-defect-information-galderma-uk-limited-epiduo-0-dot-1-percent-slash-2-dot-5-percent-gel-45-g-el-22-a-slash-52

This is a caution in use only we are not accepting stock returns - if any defective stock is found it should be returned directly to the manufacturer.

Further information

For more information, medical information queries or replacement PIL enquiries, please contact: medinfo.uk@galderma.com

For stock control queries, please contact: sales.uk@galderma.com

Recipients of this Medicines Notification should bring it to the attention of relevant contacts by copy of this notice. NHS regional teams are asked to forward this to community pharmacists and dispensing general practitioners for information.

Class 4 Medicines Defect Information: Galderma (U.K.) Limited, Etrivex 500 micrograms/g Shampoo

Galderma (U.K.) Limited has informed the MHRA that the patient information leaflet (PIL) packaged in specific batches of Etrivex Shampoo is missing safety information

MHRA drug alert link: https://www.gov.uk/drug-device-alerts/class-4-medicines-defect-information-galderma-uk-limited-etrivex-500-micrograms-slash-g-shampoo-el-22-a-slash-51?utm_medium=email&utm_campaign=govuk-notifications-topic&utm_source=90e00faf-8782-4c58-b00a-5c6c196d3cb8&utm_content=immediately

This is a caution in use only we are not accepting stock returns - if any defective stock is found it should be returned directly to the manufacturer.

Further information

For more information, medical information queries or replacement PIL enquiries, please contact: medinfo.uk@galderma.com

For stock control queries, please contact: sales.uk@galderma.com

Recipients of this Medicines Notification should bring it to the attention of relevant contacts by copy of this notice. NHS regional teams are asked to forward this to community pharmacists and dispensing general practitioners for information.

Class 4 Medicines Defect Information: ADVANZ Pharma Ltd, MacroBID 100mg Prolonged-Release Capsules

ADVANZ PHARMA has made the MHRA aware that certain batches of MacroBID 100mg Prolonged-Release Capsules have been packed with the incorrect Patient Information Leaflet (PIL).

MHRA drug alert date: 5th December 2022

MHRA drug alert link:https://www.gov.uk/drug-device-alerts/class-4-medicines-defect-information-advanz-pharma-macrobid-100mg-prolonged-release-capsules-el-22-a-slash-50?utm_medium=email&utm_campaign=govuk-notifications-topic&utm_source=7dca1a8e-a797-4234-b6cb-7c92576fc0d0&utm_content=immediately

This is a caution in use only we are not accepting stock returns - if any defective stock is found it should be returned directly to the manufacturer.

Further information

For further information, medical enquiries, stock information or request for printed copy of the associated SmPC, please contact telephone: + 44 (0) 208 5889 131 or via email: medicalinformation@advanzpharma.com.

Recipients of this Medicines Notification should bring it to the attention of relevant contacts by copy of this notice. NHS regional teams are asked to forward this to community pharmacists and dispensing general practitioners for information.

Skills in Healthcare and HRA Pharma UK win Best OTC Pharmacy Training and Learning Award

On Monday 28 November, at the OTC Marketing Awards in London, Alliance Healthcare enjoyed an evening of celebration. Our Skills in Healthcare Team, alongside our client HRA Pharma UK won the Best OTC Pharmacy Training and Learning Award for their product, Hana.

Paul Fowler, Head of Skills in Healthcare said: “I’m so proud of our Pharmacy training team and their win yesterday evening. It’s fantastic recognition of the great work they all do to support the success of our manufacturer client’s brands in pharmacy, and of the support they provide to instore teams within our retail pharmacy partners by delivering high quality, face to face, in pharmacy training that supports customer care excellence and expert recommendation. Congratulations to everyone involved!“

Hinckley service update 2 December

We are pleased to share normal service has resumed at our Hinckley Service Centre. We thank you for your understanding whilst our teams worked at speed to ensure service stability during this time.  

Hinckley Service Update 1 December

We are now operating a normal delivery service from our Hinckley Service Centre. However, to ensure continued stability of service, we need to make a temporary change to this evening’s order cut off time to 6pm. Please try to transmit orders before this time. We are sorry for any inconvenience this causes you or your patients and thank you in advance for your understanding.